ORDER CONFIRMATION – Lyyli AI Oy (SaaS)
Date: ____ Reference: ____
1. Parties
Supplier
Lyyli AI Oy (Business ID 3537519-5)
c/o Lyyli AI Oy, Petäiköntie 384, 77380 Kantala, Finland
www.lyyli.ai, hello@lyyli.ai
Data Protection Officer (DPO): Veikko Laitinen, veikko@lyyli.ai
Technical Support: hello@lyyli.ai
Sales: +358 (0)40 961 9224
Customer
[Name] (Business ID [xxxxxxx-x])
[Address]
[Website], [Contact email], [Phone]
Contact person: [Name, email, phone]
2. Scope of Order
The order concerns the Lyyli.ai communication assistant SaaS (the “Service”). The Service is described in Annex 1 (Service Description).
3. Packages & Pricing (excl. VAT)
- ☐ Launch – €39 / user / month
- ☐ Growth – €69 / user / month
- ☐ Professional – €199 / user / month
- ☐ Enterprise – Custom (tailored)
Optional add-ons: [__] • Onboarding fee: [__] € (one-time) • Discounts/Campaigns: [__]
4. Term & Termination
Valid until further notice. Billing cycle: ☐ Monthly ☐ Annual (12 months).
Invoiced in advance; payment term 14 days net. Termination ≥ 30 days before the next billing period.
5. Service Levels & Support
Defined in Annex 2 – Service Level Agreement (SLA).
6. Data Protection & Security
Annex 3 (DPA) and Annex 4 (TOMs) apply. Subprocessors in Annex 5. Data residency EU/EEA.
7. Governing Terms & Order of Precedence
IT2022 General Terms apply mutatis mutandis. Precedence on conflict:
1) Order Confirmation; 2) Annex 1; 3) Annex 2; 4) Annex 3; 5) Annex 4; 6) Annex 5; 7) Annex 6; 8) IT2022.
8. Signatures
Electronic execution permitted.
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Lyyli AI Oy — Name: ____ — Date: ____
[Customer] — Name: ____ — Date: ____