Privacy policy

At Lyyli, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy explains how we collect, use, and protect your information.

1. Information we collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Company information and role details
• Communication preferences and team size
• Messages and content you choose to share with our AI communication assistant

2. How we use your information

We use the information we collect to:

• Provide and improve our AI communication services
• Respond to your inquiries and provide customer support
• Send you service updates and important notifications
• Analyze usage patterns to enhance our platform security and performance

3. GDPR compliance

As a service provider to professional organizations, we ensure full compliance with the General Data Protection Regulation (GDPR):

• Lawful basis: We process personal data based on legitimate interests for service provision and contract performance
• Data minimization: We collect only the minimum data necessary for our stated purposes
• Right to access: You can request access to your personal data at any time
• Right to erasure: You can request deletion of your personal data, subject to legal obligations
• Data portability: You can request a copy of your data in a machine-readable format

4. Data security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for all data in transit
• Strong encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Incident response and breach notification procedures

5. Data retention

We retain your personal data only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When we no longer need your data, we securely delete or anonymize it.

6. Your rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access and information
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision making

7. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us:

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.