Legal & agreements
Order confirmation, DPA, SLA, terms, and annexes
Order confirmation
Annexes
ANNEX 1 – Service Description (SaaS)
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ANNEX 2 – Service Level Agreement (SLA, IT2022)
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ANNEX 3 – Data Processing Agreement (DPA)
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ANNEX 4 – Technical and Organisational Measures (TOMs)
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ANNEX 5 – Subprocessors
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ANNEX 6 – Data Retention & Deletion
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Annex 7: IT2022 General Terms (reference)
Version 1.0Last updated 2025-09-17
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