Intermediate8 min

Data Management & Backup

Learn how to export your data, create backups, and understand GDPR compliance for your workspace.

Data Export

Export Types

Full Workspace Export

Export all your data including assistants, conversations, and settings

24-48 hours

Partial Export

Export selected assistants or conversations

1-2 hours

Export Process

Instructions:

  1. Go to Account Settings
  2. Select 'Data Export'
  3. Choose export type
  4. Confirm request
  5. Wait for email notification

Important:

Large export requests are processed automatically. You'll be notified when the export is ready.

Export Formats

JSON

Structured data

CSV

Tabular data

PDF

Reports

Data Backup

Automatic Backups

Regular Backups

All your data is automatically backed up daily and retained for 90 days.

24h

Daily

7d

Weekly

90d

Retention

Manual Backups

You can create manual backups anytime after important changes.

When to create backups:

  • After major changes
  • Before updates
  • After important projects
  • Regularly (e.g., monthly)

GDPR Compliance

Data Rights

Right to Access

You can request all your data at any time

Right to Erasure

You can request deletion of your data

Right to Portability

You can export your data to other services

Right to Rectification

You can correct inaccurate data

Data Processing

What data we process:

  • User data (name, email)
  • Conversations and messages
  • Assistant configurations
  • Usage analytics
  • Technical logs

Data usage purposes:

  • Service provision
  • Assistant training
  • Service improvement
  • Security and compliance

Data Retention

Active Subscriptions

  • Data retained for subscription duration
  • Automatic backup
  • Full access to all features

Cancelled Subscriptions

  • Data retained for 30 days
  • Limited access
  • Backup available

Need more help?

If you have questions about data management or GDPR compliance, contact our customer support.

Data Management - Export, Backup & GDPR Compliance | Lyyli.ai