Lyyli
Turn a decision into assigned change communication
When the organisation changes, communication cannot live in one email. Lyyli helps you manage audiences, messages, tasks, schedule and reviews in one workspace. HR, leadership and communications share the same status view.
What is change communication in Lyyli?
Change communication is a use case of the communications operations system. Lyyli is not a separate crisis or HR system. It helps turn a decision into a plan, tasks and approved messages for different audiences.
Who is this for?
HR, communications directors, change leads and leadership teams coordinating one change across multiple audiences. Best suited to Professional when several people need a shared status view.
How change communication moves
- 1
Capture the decision and goal
- 2
Map audiences and channels such as staff, managers and stakeholders
- 3
Create tasks, owners and deadlines in Kanban or calendar
- 4
Produce message versions and Q&A. Keep comments and approvals on the card
- 5
Take approved content to email, intranet or a Teams update
Example scenario: organisational change for three audiences
Leadership approves a new team structure. HR and communications need one status view for managers, staff and key stakeholders.
Decision
One goal, several messages
The change is logged in Lyyli as a project. Goal, schedule and owners are visible immediately. Meeting Agent can surface needs if the decision came from a meeting.
Audiences
Managers, staff and stakeholders
Each audience gets its own content card: manager briefing, staff update and stakeholder note. Channels, deadlines and Q&A stay on the cards.
Review
Comments in one place
HR checks facts, communications tunes the tone. A URL-based review link supports external review in the documented scope without email threads.
Approval
Shared status before sharing
Professional approval and audit trail show what is ready. Approved content is taken to email, intranet or Teams on the destination platform.
Change rarely fails on the message alone
Change communication in Lyyli is a use case of the operations system, not a separate product. The same process as other communications work: identify, plan, assign, produce, approve, take to channel.
This page is not crisis communications. Crisis needs a later, separate model. Here the focus is planned change where HR, leadership and communications share ownership, schedule and approvals.
Benefits for leadership and HR
Change work does not disappear into separate threads. You see which messages are approved, which are waiting and who owns the next step. Meeting Agent can surface needs from meetings, but publishing stays a human decision.
Typical use cases
Organisational change
One decision, multiple audiences. Separate messages, tasks and reviews for managers, staff and stakeholders.
Tool or process change
Keep rollout schedule, FAQ and owners in one place. Meeting Agent can surface meeting needs for review.
Shared HR and communications status
Both teams see what is approved and what is waiting. A review link supports external checks in the documented scope.
Change communication in email vs. Lyyli
Change often fails in a scattered workflow. Lyyli brings it together.
| Email and chat | Lyyli | |
|---|---|---|
| Audiences | Unclear threads | Audiences and channels in the plan |
| Ownership | Who owns it? | Owners and deadlines |
| Q&A | Scattered | On the card with comments |
| Approval | Message threads | Approvals and audit trail on Professional |
FAQ
- Is this a crisis communications page?
- No. This page covers planned change communication. Crisis communications will come later as a separate use case.
- Can an external reviewer comment?
- Yes, with a URL-based review link in the documented scope. A forced technical publish lock is not claimed.
- How does this relate to internal communications?
- The internal communications page covers ongoing internal work. Change communication covers the same process during a change programme.
Related pages
Ready to take your communications to the next level?
Book a demo and we'll walk through how Lyyli fits your communications team.