Lyyli
When communications happens across many departments, the whole needs one shared view
In municipalities, wellbeing services counties and agencies, communication needs arise constantly in decision-making, units and services. Lyyli gathers needs, ownership, content and approvals into one workflow so even a small communications team can coordinate a wide organisation without collecting information from separate systems and email threads.
Communications operations for the public sector
In a public organisation, the communications team often links decision-making, specialists and residents. When information sits in department notes, email and meeting minutes, time goes to chasing facts instead of expert work. Lyyli is a communications operations system. It helps turn meetings, agendas and specialist initiatives into assigned communications plans and finished content for different channels. At the same time, official language can be shaped into clear resident communications in your organisation's own tone.
Who is this built for?
Communications leaders, editors-in-chief and teams in municipalities, wellbeing services counties, government agencies and publicly owned companies that need to run a wide programme reliably.
How communications work moves in Lyyli
- 1
Gather communications needs in one place
Identify what needs communicating from decisions, meetings or unit requests. Meeting Agent helps surface key meeting decisions straight onto the communications team's desk.
- 2
Plan audiences and channels
Define who you communicate with and where. The same topic can become resident communications, a media release, a staff update and a website update.
- 3
Assign ownership and schedules
Give clear ownership to team members and specialists. Role-based access and clear work views keep everyone aware of who does what and when.
- 4
Produce content and involve specialists
Draft to shared organisational guidance. With protected review links you can ask a subject-matter expert or lawyer for comments on the text without creating accounts or separate email rounds.
- 5
Approve and take to publishing
Content moves through a clear approval process. Audit trail records the steps, after which approved material is taken to your organisation's existing publishing channels, such as the website, intranet or press distribution.
Transparent security and clear governance
In the public sector, tools must meet strict requirements for privacy and controllability. Lyyli is built from the start with organisational-level security in mind.
No training of language models
Customer-submitted data or produced content is not used to train general AI models.
Clear roles and audit trail
Access is managed by roles, and Professional includes an approval chain plus a verifiable audit trail to support editorial work.
EU-focused processing
Primary application data is stored in the EU. For AI processing we use documented routes where Claude and Gemini inference runs in the EU.
Documented governance model
Lyyli follows the ISO 27001 framework for security. DPAs, subprocessors and technical and organisational measures (TOMs) are openly available in our Trust Center.
Public-sector communications in email vs. Lyyli
| Stage | Scattered approach | Lyyli workflow |
|---|---|---|
| Collecting needs | Requests disappear into separate inboxes | One shared status view of communications needs across units |
| Ownership and roles | Unclear who writes and who reviews | Named owners, clear roles and deadlines |
| Specialist feedback | Multiple file versions circulate by email | Comments and review in one view without version confusion |
| Traceability and approval | Approvals happen verbally or buried in threads | Professional approval process and verifiable audit trail |
| Publishing | Hunting for the final text in email attachments | Approved final content is taken straight to the publishing platform |
See how your organisation's communications look from the outside
A free communication analysis reviews your organisation's public web content and highlights observations about brand voice, message themes and consistency. You receive a report by email in about three minutes.
Run a free communication analysisFrequently asked questions
- How are security and EU data protection handled in Lyyli?
- Lyyli follows GDPR requirements and works transparently. Customer content is never used to train language models. Application data is stored in the EU, and model-specific AI processing routes and subprocessors are documented openly. We develop our security practices against the ISO 27001 framework.
- Does Lyyli replace our CMS or press distribution?
- Lyyli does not replace your website CMS, intranet or press distribution service. Lyyli is the platform for preparation, editorial work, specialist comments and approval. Once content is approved, it is taken to your existing channels for publishing.
- Can department specialists comment without Lyyli accounts?
- Yes. You can create protected external review links so a subject-matter expert, manager or lawyer can read the draft and leave comments directly in the workflow without signing into the system.
- How does Lyyli help a small communications team in practice?
- Lyyli reduces routine coordination. It helps turn long decision papers and agendas into resident messages, keeps department communications schedules in one calendar and keeps brand and tone consistent across writers.
Related pages
Want to see what a shared communications workflow could look like for your team?
Book a demo and we will walk through how Lyyli fits your communications team's day-to-day work.