Getting started
Welcome to Lyyli
All
Understand what Lyyli is, sign in successfully, and know how Admin and Member roles differ day to day.
Lyyli is a communications operations system for expert teams. This guide will help you get started.
What do you do with Lyyli?
In Lyyli you plan, produce, and approve communications in one workflow. When content is approved, you take it to the destination platform (for example your website, newsletter, or social channels) using your organisation's process—Lyyli does not replace every publishing channel with a direct API. AI models and features depend on your plan.
Next step
If you are setting up Lyyli on your own, start with **Easy and quick setup** — get your workspace, audience, tone of voice, and first test post ready in about 15 minutes.
Log in and also check the Login and account section when you need password change or two-factor authentication.
Daily workflow
- Admin: open the Dashboard for an org-wide snapshot. Member: go straight to Kanban or content lists—the Dashboard is not available on Member accounts.
- Go to the Kanban view and check the day's tasks
- Use the Planning tool when you need to plan multiple pieces of content at once
- Use the Chat window for quick ideas and experiments
Lyyli best practices
- Write a thorough brief before using AI – it's the single biggest factor affecting the result
- Keep Brand settings up to date so the AI always writes in your brand voice
- Use review links for external feedback – it significantly speeds up the approval cycle
- Archive old workspaces and chats regularly
Troubleshooting
| Problem | Solution |
|---|---|
| AI produces generic text | Refine the brief and check Brand settings |
| Content doesn't appear on Kanban | Check the active workspace and filters |
| Image doesn't match the brand | Add reference images to Image Bank |
| Deadline is overdue | Set priority to High and assign a responsible person |
| Invited user can't find the invite | Check the Invitations tab and resend |